faqs

You have questions, we have answers! Here are some frequently asked questions surrounding our process.

Once we receive your purchase we will begin preparing your website to send to your way. You will be invited to your new website via email within 48 hours, and you can begin as soon as you have accepted the invite!
Because these are digital products, we can not offer refunds on our templates. All template sales are final. If you are not sure about which template to purchase, please fill out the form on the home page to chat with one of our team members to make sure that you have the right fit prior to diving in!
When you purchase a template with us you get a free six month trial period and 20% off your first year with Squarespace.
Since this template will be on the Fluid Engine it will be considered a new website. You will not be able to use your old website. If you have a current subscription you can email Squarespace to tell them you need to be refunded for the remaining balance because you will be upgrading to a fluid engine website. They are normally very good at refunding you!

There is a yearly/monthly fee to use the squarespace platform and there are several pricing tiers that can fit your website’s needs. Take a look at the pricing here. And don’t forget, buying a template with us, you get 20% off your first year!
There are two ways we can help you! If you have a small question or need help finding something, you can email us here. If you would like more hands on help, you can book a one on one call with one of our team members here (calendly link to book)
We have got you covered! When you purchase a template with us you receive access to video tutorials walking you through all the things you would need to do to make your site uniquely yours!

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Well what are you waiting for? It’s time to get your business online and leveled up!